Gemserv is a medium-sized consultancy based in the City of London. Our origins reach back to the deregulation of the retail electricity industry in the 1990s. The Company gathered great experience in overseeing what is now the world's most active retail electricity market. In the years since its inception, Gemserv has developed an ever-widening arsenal of skills in the regulatory, energy and environment industries.
In utilities, environmental industries and regulated markets we offer what we describe as an "end to end" set of skills and services. This means we work from the design and development stage of a scheme or market through to its implementation, testing, ongoing management and assurance.
For example, we have worked with the Carbon Trust to design, develop and subsequently manage their Consultant Accreditation Scheme. In our work opening the Scottish water market to competition we first advised Scottish Parliament, and then worked with the regulator to develop the market design and build the central systems. We then moved through to the enduring services, including operating the systems in the live market and providing expert support to the Central Market Agency.
Gemserv is committed to the quality and independence of our services, staff and working practices. We maintain four accreditations to support this: ISO 27001 (Information Security), ISO 9001 (Quality Management), Acorn level 3 (Environmental Management) and Investors in People.