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About MCS

MCS is a mark of quality and demonstrates
compliance to industry standards that companies
strive to meet. It highlights to consumers that
companies are able to consistently install or
manufacture to the highest quality every time.

The recent MCS criteria consultation closed on Monday 23rd July, we are now reading through each of the responses and listening to the feedback we have received through the process. In September we will announce the next steps and any plans in relation to the project.

Early indicators show that the proposals have been well received, with a number of fair and important enhancements required to improve the proposals.

The evidence also suggests that there may be some misunderstanding in the purpose of these proposals and, whilst this is not a final position, we have endeavoured to clarify some of the questions that have been raised here:

The consultation was just that; we have asked for opinions and feedback in order that we get this right. The Scheme is for the industry and we welcome industry feedback to assist in improving its delivery.

The proposals are not introducing “new” training requirements. The proposals identify existing industry criteria for assessments to be made against and outline two routes on achieving and demonstrating compliance to improve access to the Scheme. This is to bring additional clarity and reductions in perceived bureaucracy.

The proposals are not introducing new levels of inspection; they identify the ways in which all companies can be assessed fairly with the clarity on what is required.

The proposals specifically detail that the roles suggested can be filled by one or multiple people within a company. They go further in order to identify where these can be sub-contracted so that every size company can benefit from current and future opportunities. The proposals are specifically designed for ease of use by a small company, and are scalable for larger companies.

The proposals do indeed bring a level of experience into the process. This has been introduced so that experience can be taken into account when assessing against the criteria. If an installation company, and indeed the individual or individuals within the role, have been working in that area for several years the experience can be used to reduce the assessment time. It is not designed to implement a threshold of minimum experience.  A relatively new company, an individual or individuals within the role will be required to demonstrate the competence against the criteria in the same way as an experienced person. This is a fair and consistent approach

The proposals are identifying the criteria used to assess competence against. The assessment is not new to MCS. The approach is the same, and the MIS documents all stated from the initial deployment that the “Competences” were being worked on and will be continually improved. These are not final competences, and will undoubtedly evolve as the technologies do.  The structure proposed is designed to enable future updates and the evolution of current and new technologies whilst minimising the impact on all companies.

We would like to thank everyone who took time to provide feedback and work with us on the consultation. We believe it is important to involve as many views as we can in identifying the correct approach and we appreciate the feedback we have received.