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consumers2

Consumer

The consumer area of this website
is to help those wanting to purchase
an MCS certified product or find an
MCS certified installation company.

Insurance and Warranties

The Deposit and Workmanship Warranty Insurance Scheme was introduced to protect the deposit you pay the installation company up front, and also protect the workmanship guarantee the company will give you once the installation is complete.

The deposit and advance payment element of the policy will be valid from the date you pay the deposit until the date agreed in the contract for the goods to be delivered to you for installation (so long as this period is 120 days or less). The Workmanship warranty will usually be for 2, 5 or 10 years depending on the installation and the business.

You will not be covered by insurance unless your installer has registered your installation with an insurance company or other provider. If you are in any doubt about this you should check with your installer.

To find out more about the insurance and warranties, please visit the Renewable Energy Consumer Code website.