On 13 June 2014 the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 came into force. These regulations make significant changes to the consumer protection legislation governing businesses that agree contracts with domestic consumers in the home. The regulations will replace the Consumer Protection (Distance Selling) Regulations 2000 and the Cancellation of Contracts made in a Consumer’s Home or Place of Work (Doorstep Selling) Regulations 2008. They implement the EU Consumer Rights Directive (CRD) adopted in 2011.
To read the announcement from RECC and for further information, please click here.