Extended Access

The Extended Access Request form can only be completed by an MCS Contractor* that is currently certified. If you are no longer certified or trading, please submit a general enquiry email, and MCS will handle the request to amend the MCS certificate.

Complete the form below to register an Extended Access Request to the MCS Installation Database. This form is only required if one of the following instances apply:

  • You wish to register a new certificate and have missed the 10 working day window since commissioning, OR;
  • You wish to amend an incorrect commissioning date to an existing certificate, OR;
  • You wish to amend an existing Compliance Certificate.

Please note all other amendments do not require Extended Access and can be made by the original MCS Contractor.

Should you wish to request access for more than 10 properties, please email extendedaccess@gemserv.com requesting the Bulk Upload Spreadsheet.

*MCS contractor refers to any installation organisation that holds MCS certification for its installation services

Fields marked with an * are required.

A. MCS Contractor Details

B. Extended Access Request Details

Please note all other amendments DO NOT require the Extended Access form to be completed. All other amendments to a certificate can be carried out by clicking on the certificate number in the MCS Installation Database (MID). Simply amend the necessary fields and click finish at the end of the registration form. Ensure the latest version is issued to the customer.

C. Concise reason for extension request

Please provide a concise reason for the Extended Access request. This will be assessed by the Certification Body.*

Once this information has been submitted your request will be processed within five working days. When you receive a reply email stating your access has been granted, you will then have 24 hours to make the necessary amendments on the MCS Installer Database.