About MCS

MCS is a mark of quality and demonstrates compliance to industry standards that companies strive to meet. It highlights to consumers that companies are able to consistently install or manufacture to the highest quality every time.

RECC Consumer Rights Guidance and HIES Insurance Backed Warranty and Consumer Rights Guidance Document

The Microgeneration Certification Scheme (MCS) has today published the Renewable Energy Consumer Code (RECC) Consumer Rights Guidance and the Home Insulation & Energy Systems Contractors Scheme (HIES) Insurance Backed Warranty and Consumer Rights guidance document.

These documents have been published to further protect consumers in the instance where their MCS Contractor goes out of business by providing information on Consumer Rights and Insurance Backed Warranties.

MCS Contractors should direct any customers with queries regarding Consumer Rights and Insurance Backed Warranties to these documents.

Both documents can be accessed here